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20px;display:flex}.ticket-chat-subject{color:var(--text-1);font-size:13.5px;font-weight:600}.ticket-chat-id{font-size:10px;font-family:var(--mono);color:var(--text-3);margin-top:2px}.ticket-chat-timeline{flex-direction:column;flex:1;gap:12px;padding:18px 20px;display:flex;overflow-y:auto}.msg-bubble{flex-direction:column;gap:3px;max-width:72%;display:flex}.msg-bubble.player{align-self:flex-start}.msg-bubble.staff{align-self:flex-end}.msg-meta{color:var(--text-3);font-size:10.5px;font-family:var(--mono);align-items:center;gap:6px;display:flex}.msg-bubble.staff .msg-meta{flex-direction:row-reverse}.msg-sender{font-weight:600;font-family:var(--font);font-size:11px}.msg-bubble.player .msg-sender{color:var(--text-2)}.msg-bubble.staff .msg-sender{color:var(--accent)}.msg-text{color:var(--text-1);border:1px solid var(--border);background:var(--bg-panel);border-radius:4px 10px 10px;padding:9px 13px;font-size:12.5px;line-height:1.5}.msg-bubble.staff .msg-text{background:var(--accent-dim);border-color:#818cf82e;border-radius:10px 4px 10px 10px}.ticket-chat-input-row{border-top:1px solid var(--border);background:var(--bg-panel);align-items:center;gap:8px;padding:12px 20px;display:flex}.ticket-chat-input{border:1px solid var(--border);color:var(--text-1);font-size:12.5px;font-family:var(--font);background:#0003;border-radius:7px;outline:none;flex:1;padding:8px 12px;transition:border-color .12s}.ticket-chat-input:focus{border-color:var(--border-md)}.ticket-chat-input::placeholder{color:var(--text-3)}.modal-overlay{-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);z-index:100;background:#0009;justify-content:center;align-items:center;animation:.15s fadeIn;display:flex;position:fixed;inset:0}.modal{border:1px solid var(--border-md);border-radius:var(--r-lg);background:#141416;width:100%;max-width:500px;padding:24px;animation:.18s scaleUp;box-shadow:0 20px 60px #000000b3}.modal-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;margin-bottom:18px;padding-bottom:12px;display:flex}.modal-title{letter-spacing:-.02em;font-size:15px;font-weight:700}.modal-close{color:var(--text-3);cursor:pointer;background:0 0;border:none;font-size:20px;transition:color .12s}.modal-close:hover{color:var(--text-1)}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes scaleUp{0%{opacity:0;transform:scale(.97)}to{opacity:1;transform:scale(1)}}@keyframes slideInUp{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.animate-in{animation:.22s slideInUp}.stagger-in>*{animation:.22s both slideInUp}.stagger-in>:first-child{animation-delay:0s}.stagger-in>:nth-child(2){animation-delay:40ms}.stagger-in>:nth-child(3){animation-delay:80ms}.stagger-in>:nth-child(4){animation-delay:.12s}